Baku, Azerbaijan, April 1. The Anti-Monopoly
and Consumer Market Control State Agency has joined the Mentorship
Program of the International Consumer Protection and Enforcement
Network (ICPEN), the agency told Trend.
The goal of the Mentorship Program is to facilitate the exchange
of expertise among members and partners and enhance
inter-organizational communication in the relevant field.
As part of the program, an online seminar was held on the topic
of “Consumer Rights Protection Regarding Incoming Complaints,” with
the participation of representatives from the State Agency and
Turkey’s Ministry of Trade, Department of Consumer Protection and
Market Control.
During the seminar, presentations were made on the experience
and activities of both organizations in consumer rights protection.
Discussions also took place regarding prospects for future
cooperation. It was noted that strengthening collaboration among
regulatory bodies in consumer rights protection will contribute to
more effective protection of consumer rights and the sharing of
best practices in the field.
As part of the program, three more webinars and two business
trips are planned. These trips will focus on topics such as
cooperation between regulatory bodies in consumer rights
protection, public-private partnerships in the field, methods of
market research, and tools for advertising activity monitoring.
Azerbaijan has been a member of ICPEN since 2006, represented by
the Anti-Monopoly and Consumer Market Control State Agency.
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