The unification of Eurobank Cyprus and the Hellenic Bank is smoothly evolving, with the new bank logo now adorning more stores.
Despite the difficult task, everything is done on the basis of the planning.
Already, the bank’s website has changed as well as its social media accounts and the logo, reflecting the group’s new corporate identity.
“The merger of the Hellenic Bank with Eurobank Cyprus is a fact, marking the creation of Eurobank, our new bank. Together, we shape a more dynamic and modern banking experience. The transition is already underway and we make every effort to make it in the smoother and smoother way. Whether you have been a customer of the Hellenic Bank or Eurobank Cyprus, you can continue to use your services from this page during the transitional period, “the new Bank’s website reports
“We will keep you informed of any change. For more information you can refer to the frequently questions or contact the Customer Contact Center at 8000 9999 (from Cyprus) / +357 22500500 (from abroad), with your service officer or e -mail at info@eurobank.com.cy or Contact@hellenicbank.com, “the bank informs.
“Through this merger, we aspire to enhance the value we offer, creating one of the leading financial institutions in Cyprus. By combining local experience with international know -how we will be with you by providing an upgraded banking experience, ”he said.
“Our complementary business models and the expanded network of stores allow us to offer a wider range of products and services, upgraded experience for you, innovative solutions and increased functional efficiency. In this way, we enhance our ability to meet your every personal or business need and to form an even more durable and competitive organization, ready for the future, “the bank said.
Customers do not need to do something
At present there will be no changes in the way and the service hours in the stores.
Account numbers remain the same. For any change in later time, customers will be informed accordingly.
The existing checkbook remains in force.
In relation to digital channels, there will be no change and the way of access to services will remain the same. “No action is required by you at the moment,” the bank notes.
In terms of mobile applications, according to information from the bank, the changes will be made directly without having to do something customers.
As the bank informed its customers, from 1 September 2025, the money transfers between Eurobank and the Hellenic Bank accounts are handled free of charge, as there are no foreign exchange conversion, and at the date of value of the same day, provided that the relevant orders are sent before the Cut-offs. Transfers will be performed through the most appropriate shipping method (SEPA or SWIFT).
In addition, for customers holding accounts in both banks, it will not be applied to account for accounts they maintain at Eurobank Cyprus and the updating of the data will only take place once, without the need to re -submit the information for the other accounts.
In addition, on November 3, 2025, a consolidated (new) list of rights and charges will be valid, which is already available on the Bank’s website.
The change in the signs continues
The change program on the signs is continuing and has recently changed on Makarios Avenue in Limassol and a store in Larnaca.
The next one and a half months, the process of changes in the exterior signs will be completed. The goal is to make changes to 3-4 stores per week.