TASHKENT, Uzbekistan, April 28. The World Bank,
as part of its technical assistance program, has launched a mission
in Uzbekistan to reform the financial consumer protection system,
Trend reports, the
Central Bank of Uzbekistan.
The mission focuses on introducing a new regulatory framework
that will ensure tangible positive outcomes for financial services
clients. It also involves discussions on legislative reforms
planned for 2025–2026 and the development of a phased roadmap for
establishing the Financial Ombudsman institution.
During the visit, the World Bank mission will review two key
documents developed by its experts: a consumer protection concept
for financial services and a guideline for financial market
monitoring. These documents, based on the best practices of
countries such as the United Kingdom and Canada, are expected to
provide a strong foundation for building a fair, transparent, and
consumer-oriented financial system in Uzbekistan.
Nowadays, Uzbekistan is one of the World Bank’s largest
partners, with a project portfolio exceeding $12 billion. The World
Bank continues to provide financial, consultative, and technical
support for reforms aimed at ensuring sustainable development in
priority sectors of the economy and the social sector.